Terms and Conditions

We ask that with all personalisation done via embroidery or vinyl that you give us the correct details, spellings, dates and so forth as mistakes cannot be rectified after vinyl printed or embroidered. During the process of purchasing, pictures of the designs are sent to the customer for approval. No refunds or returns accepted unless the item is faulty. However if we have made the mistake we will refund the purchase.

Delivery charges and estimated timescales are specified via pm or e-mail.
As each t-shirt is customised for the specific customer, only faulty goods can be returned. Goods must be returned within 14 days of receipt for an exchange or refund.

If items have been produced or the order processed prior to the cancellation then a charge will be incurred. Amendments made after the order has been processed may also incur an extra charge.

If you wish to cancel a contract, please write or e-mail us clearly stating your full details and cancellation instructions. Please note the customer cannot cancel the contract after delivery if any of the goods are made to the consumers specifications or are clearly personalised.

We have made every effort to display as accurately as possible the colours of our products that appear on the page. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Your print colour choice will be implemented where possible. Any name/number options will be printed in the colour you have requested. Where possible we will incorporate your colour choice in your front print.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Garment sizes differ as manufacturer’s sizes vary, and bodies and people’s perception of their sizes vary. Dreamline Graphics cannot be held responsible for sizes ordered by the customer which are deemed incorrect for specific individuals once the goods are printed and dispatched.

All order details, including printing and garment specifications, delivery addresses, dates required and contact details must be submitted IN WRITING by the customer, either via the page or email.

Prices are subject to change without notice.

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you via e-mail as soon as possible.

When you place an order request on our page we shall pm you an acknowledgement of your intended order.

If there are any problems with your order we shall contact you via phone or e-mail. We reserve the right to reject any offer to purchase by you at any time.

Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been processed a charge may be incurred, in cases where our costs cannot otherwise be recovered.

!!!! Washing Instructions !!!!

We recommend washing your printed garments inside-out, preferably on a cold-water cycle.
Do not use bleach or fabric softeners.
Do not tumble dry.
Don’t iron decorated areas! Turn the shirt inside-out when ironing to preserve the print….
Don’t dry clean. Just don’t.
Don’t wash with abrasive washing, ie: towels, jeans, mats etc

 

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